Effective Date: [Insert Date]
At Buuytastic, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please review our refund and return policy carefully before making a request.
1. Returns
- You may request a return within [7–14 days] of receiving your order.
- To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging with all tags intact.
- Certain items such as perishable goods, intimate or personal care items, and discounted/sale products may not be eligible for return.
2. Refunds
- Once your return is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds will be processed within [5–10 business days], and the credit will automatically be applied to your original method of payment.
- Please note: Shipping charges are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund (unless the product was faulty or incorrect).
3. Exchanges
We only replace items if they are defective, damaged, or delivered incorrectly. If you need an exchange for the same item, please contact us within [7 days] of receiving the product.
4. Non-Returnable Items
The following items are non-returnable/non-refundable:
- Gift cards or digital downloads
- Clearance or final sale items
- Personal care, beauty, or hygiene products (for safety reasons)
- Customized or personalized items
5. Late or Missing Refunds
- If you haven’t received your refund yet, first check your bank account or payment method again.
- Contact your credit card company or bank, as it may take some time before the refund is officially posted.
- If you’ve done all of this and still haven’t received your refund, please contact us.
6. Contact Us
For questions or to initiate a return/refund request, please contact our support team:
📧 Email: [your-support@email.com]
🌐 Website: https://buuytastic.online